Current Time 2:57:08pm
Weekday mornings 5:30am to 10am beginning September 2nd, 2014
Northstar Express General Store
Phone: (740) 435-0033
ANNOUNCING THE NEWEST FORM OF CONVENIENCE FOR THE NORTH END OF CAMBRIDGE, NORTHSTAR EXPRESS GENERAL STORE…YOUR ONE STOP STOCK UP LOCATION FOR NAME BRAND AND STORE BRAND GROCERY ITEMS, FROM SMITH MILK TO FROZEN DINNERS, PAPER PRODUCTS, AND KITCHEN UTENSILS, CLEANING PRODUCTS, PERSONAL PRODUCTS, SCHOOL SUPPLIES, AND SO MUCH MORE. OPEN SEVEN DAYS A WEEK NORTHSTAR EXPRESS HAS PLENTY OF PARKING JUST OUTSIDE THE STORE AND WILL ALSO DELIVER LOCALLY. NORTHSTAR EXPRESS GENERAL STORE NOW OPEN FOR YOUR CONVENIENCE AT 1300 CLARK STREET, JUST NORTH OF CAMBRIDGE.
Payment requirements & fees
Onsite visits for service have a minimum charge of 1 billable hour. Remote services involving diagnosis or repair of the client’s device have a minimum charge of .5 billable hours. Residential service are payable upon completion. Services rendered for businesses are payable by invoice which AVC Technical Services will generate within one week of completion of requested work. Payment is expected within 15 days of receipt of invoice. An additional late penalty of 5% of the invoiced amount will be added if payment has not been received within 30 days. Payments that have not been received within 90 days will be submitted to a collection service. Clients requesting hardware purchases of $1000 or more may require a payment of half the total invoiced amount at procurement with the remaining due upon delivery.
Repaired computer systems that have been paid for are available for pick-up for 45 days after completion at the AVC Technical Services office. After 45 days the client will be charged a $40 storage fee. Systems that remain at AVC's offices for longer than 60 days will be considered abandoned and become property of AVC Technical Services.
Software & Remote Support
AVC Technical Services may install software on your computer that it deems necessary to repair your issue. For software installations, AVC Technical Services may accept End User License Agreements on your behalf. AVC Technical Services may also use tools that allow remote access to your mobile device or computer.
AVC Technical Services will not backup any data on your product unless specifically requested to do so. Data backup will be billed at the agreed upon rate unless otherwise included in your services working agreement.
The information and data handled by AVC Technical Services will considered private and will not be shared or sold to any outside party. AVC Technical Services may use technology that allows for remote diagnosis and repair of client computer systems.
Limitation of Remedy
To the extent permitted by law, you agree that AVC Technical Services’s liability for damages related to its services is limited to the total amount you pay for the services, and you release AVC Technical Services from liability for any indirect, incidental, special or consequential damages. AVC Technical Services is not liable for loss, alteration or corruption of any data or loss of any media from your product.
In no event shall AVC Technical Services or their respective officers, directors, employees, representatives, agents, contractors or suppliers be liable for special, incidental, consequential, punitive, indirect, or other special damages, including but not limited to, loss of data, use, or profits, however caused, whether for breach of contract, negligence, or otherwise, and whether or not AVC Technical Services has been advised of the possibility of any such damages.
Revisions to these terms and conditions.
AVC Technical Services may revise these terms and conditions at any time by updating our website at http://www.yourradioplace.com/terms. All revisions to these terms and conditions are effective for transactions after the update. You agree that if any part of these terms and conditions are found to be unenforceable, the remainder of these terms and conditions will remain in full force and effect.
These are the active working terms and conditions of AVC Technical Services as of August 15, 2013.
Need Help? Contact the AVC Technical Services Help Desk!
There are various ways you can reach us. Pick the one that best suits you!
Office and Service Hours:
Our office hours are Monday thru Friday 8am to 5pm and staff is always available during those times. Requests made after hours will be responded to and scheduled during regular business hours by default. If you have a request that requires after hours, weekend work or a 24/7 emergency request, please note that when you contact us. IMPORTANT NOTE: After hours, weekend and 24/7 emergency rates are higher than our standard hourly rates.
You can call us anytime, not just during regular business hours! After hours, however, you will get our voicemail service. Please leave a detailed message and include as much information as possible about your issue. You should also include your full name; an email address, if possible; and the preferred phone number at which we can contact you about your request. Once your voicemail is received, our help desk will assign a ticket number and a technician will contact you as soon as possible. If you provided an email address, that information along with any updates will be sent to that address.
The phone numbers to call are:
- In the Cambridge area: (740) 432-5605
- In the Caldwell area: (740) 732-5777
- In the Barnesville area: (740) 484-4430
Office hours are Monday through Friday 8 AM to 5 PM. If you have a request that requires after hours, weekend work or a 24/7 emergency request, please note that when you contact us. IMPORTANT NOTE: After hours, weekend and 24/7 emergency rates are higher than our standard hourly rates.
Our current clients can reach us quickly and most conveniently through their personal client portal. There you can create a ticket automatically tied to your account without having to add all of the details...we do it for you! Simply click on the "create a ticket" link and fill in the blanks. Please include as much information as possible about your issue. Once you submit your request, it will immediately be assigned a ticket number, appear in your portal and a technician will contact you as soon as possible via phone or email with any updates. You can also log into your personal client portal ANYTIME to see what progress has been made to resolve your issues plus a lot more! Login to your client portal now.
Mailing and Physical Address, Map & Directions:
Office hours are Monday through Friday 8 AM to 5 PM.
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AVC Communications, Inc. Technical Services
**Please note that you CANNOT request support through social these social media links!
Let us help manage your Smart Phones, Tablets, I-Pad and other Mobile Devices!
AVC Technologies is the only local IT company offering complete mobile device (smart phones, tablets, I-Pads) management for individuals and businesses alike. Just look at some of the things we can do for you and your device all for one low, monthly cost.
Take action when your mobile device is lost or stolen!
Losing a mobile device can be devastating, especially when business contacts and data are stored on it. With our service, we can find the device’s location, send it a message, lock the screen, selectively wipe corporate data, or completely wipe the entire phone.
Email set-up in just a few clicks.
Need to add a new email account to your phone or tablet? We can do it for you anywhere quickly and easily!
Enforce security policies.
We can apply individual or a common set of security policies to mobile devices. We can enforce minimum passcode requirements, prevent users from accessing certain features like YouTube or the devices’ camera, and stop them from making purchases in iTunes or from within apps.
Additional features checklist
- The ONLY service locally that monitors the warranty expiry date of Apple devices
- Devices can be fully wiped, or selected data (for example, Exchange emails) can be wiped
- Devices can be tracked, and their current and historical locations can be plotted on a map
- Devices can be remotely locked to prevent unwanted access
- Our techs can send messages to one or more mobile devices, making it easy to alert users if needed
- Provide a full audit trail that shows who has modified or taken action against a device