YRPHeader2013fullrounded

Wednesday, July 23rd, 2014
Current Time 10:54:26am
Saturday, 03 August 2013 15:38

Contact Us!

icon-EmergencyServices  Need Help? Contact the AVC Technical Services Help Desk!

There are various ways you can reach us. Pick the one that best suits you! 

Office and Service Hours:

Our office hours are Monday thru Friday 8am to 5pm and staff is always available during those times. Requests made after hours will be responded to and scheduled during regular business hours by default. If you have a request that requires after hours, weekend work or a 24/7 emergency request, please note that when you contact us. IMPORTANT NOTE: After hours, weekend and 24/7 emergency rates are higher than our standard hourly rates. 

Email:

You can email us at This email address is being protected from spambots. You need JavaScript enabled to view it. . Please use a descriptive subject line and include as much information as possible in the message body about your issue. Send the email from the same email address you would like us to reply to, if possible.  Otherwise, include that email in your message to us. You should also include your full name, company name if applicable, address and a phone number we can contact you at regarding your request. Once your email is received, our help desk will assign a ticket number and send you that information along with any additional questions or information about your issue.

Call Us:

You can call us anytime, not just during regular business hours! After hours, however, you will get our voicemail service. Please leave a detailed message and include as much information as possible about your issue. You should also include your full name; an email address, if possible; and the preferred phone number at which we can contact you about your request. Once your voicemail is received, our help desk will assign a ticket number and a technician will contact you as soon as possible. If you provided an email address, that information along with any updates will be sent to that address.

The phone numbers to call are:

  • In the Cambridge area: (740) 432-5605
  • In the Caldwell area:     (740) 732-5777
  • In the Barnesville area:  (740) 484-4430

Office hours are Monday through Friday 8 AM to 5 PM.  If you have a request that requires after hours, weekend work or a 24/7 emergency request, please note that when you contact us. IMPORTANT NOTE: After hours, weekend and 24/7 emergency rates are higher than our standard hourly rates. 

Client Portal:

portal client AVC thumbOur current clients can reach us quickly and most conveniently through their personal client portal. There you can create a ticket automatically tied to your account without having to add all of the details...we do it for you! Simply click on the "create a ticket" link and fill in the blanks. Please include as much information as possible about your issue. Once you submit your request, it will immediately be assigned a ticket number, appear in your portal and a technician will contact you as soon as possible via phone or email with any updates. You can also log into your personal client portal ANYTIME to see what progress has been made to resolve your issues plus a lot more! Login to your client portal now.

Are you a current client and don't have a login/password for your client portal?  Email us at This email address is being protected from spambots. You need JavaScript enabled to view it. and we will get it to you as soon as possible. 

Mailing and Physical Address, Map & Directions: 

Google-Maps-iconAVC Technical Services
4988 Skyline Drive
Cambridge, Ohio 43725

Office hours are Monday through Friday 8 AM to 5 PM. 

Click here for a map and directions to our facilities

 Follow us online too!

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AVC Communications, Inc. Technical Services

 

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**Please note that you CANNOT request support through social these social media links!

Published in AVCTech
Saturday, 03 August 2013 15:11

Mobile Device Management

Let us help manage your Smart Phones, Tablets, I-Pad and other Mobile Devices!

enterprise-MDM-map-webAVC Technologies is the only local IT company offering complete mobile device (smart phones, tablets, I-Pads) management for individuals and businesses alike. Just look at some of the things we can do for you and your device all for one low, monthly cost.

Take action when your mobile device is lost or stolen!
Losing a mobile device can be devastating, especially when business contacts and data are stored on it. With our service, we can find the device’s location, send it a message, lock the screen, selectively wipe corporate data, or completely wipe the entire phone.

Email set-up in just a few clicks.
Need to add a new email account to your phone or tablet? We can do it for you anywhere quickly and easily!

Enforce security policies.

We can apply individual or a common set of security policies to mobile devices. We can enforce minimum passcode requirements, prevent users from accessing certain features like YouTube or the devices’ camera, and stop them from making purchases in iTunes or from within apps.

Additional features checklist

  • The ONLY service locally that monitors the warranty expiry date of Apple devices
  • Devices can be fully wiped, or selected data (for example, Exchange emails) can be wiped
  • Devices can be tracked, and their current and historical locations can be plotted on a map
  • Devices can be remotely locked to prevent unwanted access
  • Our techs can send messages to one or more mobile devices, making it easy to alert users if needed
  • Provide a full audit trail that shows who has modified or taken action against a device

Contact us for more information!

 

Published in AVCTech
Saturday, 03 August 2013 14:35

Anti-virus Malware and Computer Security

Anti-virus, anti-spam, anti-malware, personal firewall and host intrusion prevention

Virus-Protection-smallAVC Technical Services delivers anti-virus, client-side anti-spam, anti-malware, personal firewall and host intrusion prevention for Windows desktops, laptops and servers at a price you would normally pay for just one of those services. We configure, update, and monitor it all for you everyday, keeping you protected with enterprise level security. Available for both residential and businesses of all sizes.

Comprehensive Windows protection
Delivers an all-in-one security solution, advanced proactive technologies such as the genetic heuristic engine, behavioral blocking and behavioral scanning ensures your computers are fully protected.

Around-the-clock updates
We automatically download and install the latest detection updates on your PC even if it is not at your home or on your business network, as long as it's on and online. This ensures maximum protection anywhere, any time.

Real-time incident and alerts monitoring
Allows our technical staff to stay alert and take actions in real time when security issues arrive.

Features Checkist

  • Anti-virus and anti-spyware
  • Firewall  Intrusion prevention 
  • Proactive detection 
  • On-demand behavioral analysis 
  • Rule-based system behavior blocking 
  • Endpoint anti-spam 
  • Malware audit & disinfection service 
  • Application control  2007 WildList proactive detection 
  • Behavioral analysis detection 
  • Rootkit detection
Published in AVCTech
Tuesday, 30 July 2013 11:42

AVC Technical Services

Our goal is to offer quality and cost effective computer repair and IT related products and services. Our rates are very competitive and our solutions are tailored to meet your needs!

AVC Technical Services offers a full range of computer services to monitor, maintain, repair and secure your computer, servers, and network. Our services are customized to fit your needs and reasonably priced. Contact us today to get details about how we can keep your business or home PC's running safely and smoothly.

We do computer repair, both remote support and onsite services, proactive PC monitoring and remote maintainence, IT consulting, website design and hosting, pc upgrades, servers, data backup and recovery, networking and much more. We are the East Central Ohio Computer Repair and IT Services specialist providing first class computer services to homes and businesses across the area. 

LOCAL Computer and Network Support Solutions, On-site or Remote Computer Repair, Replacment & other Services

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We will provide you IT services on time, on budget and deliver professional results. We walk you through our services and explain exactly how we can help you stay up and running proactively, saving you money and time and doing it at a price you can afford. 

When a problem occurs with a computer or network you can take advantage of our on-call, on-site services to troubleshoot and repair the problem quickly. Our network administration and Remote Management and Monitoring programs work to proactively prevent problems on your computers and network. Our network management system is designed to prevent potential network outages and computer problems by alerting us or potential problems many times before they cause any outage or degradation of service.

If your looking for an IT guy, need additional help for your current IT guy or would like to save some money on your technology expenses without sacrificing quality . . .  contact AVC Technologies today via email at This email address is being protected from spambots. You need JavaScript enabled to view it. or call (740) 432-5605. 

Finally, a Cambridge, Ohio based IT Support company that will deliver IT Support services to small and medium sized businesses the right way! When you think Computer Support, think AVC Technical Services. 


icon-EmergencyServices  support-helpContact Us!

Email us at This email address is being protected from spambots. You need JavaScript enabled to view it. or call us! Cambridge: (740) 432-5605 - Caldwell: (740) 732-5777 - Barnesville: (740) 484-4430

Office hours are Monday thru Friday 8am to 5pm. 24 Hour and Emergency Service and Support is available. Contact us for details. 

Click here for more contact information including how to submit a support request and for a map/directions to our offices. 


Featured Services

icon NsupportPro 32x32 On-Site Computer Support, Repair, Upgrades and Replacements

OnsiteComputerRepairsIf you are under a tight deadline, you cannot afford a technical mishap on your computer. Problems can pop up at any time and cause you a major headache and inconvenience. That’s where AVC Technical Services can save the day! Our experienced staff provides computer service and repair, as well as technical support for customers across the area. With more than 40 years of combined experience, we can help you get your PC, MAC, or laptop up and running in no time, either through a visit to your home or office, or even online! In many cases we can fix your computer issues the same day. We also provide complete repair service for networks, printers, and other computer hardware. Examples of our computer repair and support services include: Setup and configuration of computer equipment and hardware, Virus, spyware, and malware removal and Data recovery to name a few.

READ MORE about our computer repairs, upgrades and replacement services

 

icon remoteaccess  Remote Computer Support, Repair and Monitoring

Remote-Computer-SupportOur Remote Computer & Monitoring Solution will keep your systems up to date, monitor them for issues, allow us to remotely repair problems and respond to problems quicker. Best of all... it will also save you money! This service allows us to remotely manage your computers, servers and network. We monitor a number of important items and when problems arise we are alerted us as soon as the problem is detected allowing us to fix it, many times before they cause any outage or down time. This adds up to a huge savings for you... as much as 40% on your total computer services and IT related expenses over the next year compared to other service providers in the area. You'll be surprised just how in-expensive it is... literally pennies per day! Our online repairs are completely secure, and you can even watch every step of the process!

READ MORE about the cost and benefits of our Remote Computer Repair & Monitoring Services.

 

icon antimalware  Anti-Virus and Mal-Ware Protection, Computer Security at one low price 

Virus-Protection-smallPC's and Computer networks are facing an unprecedented number of threats. Last year alone a new malicious threat in the form of spam, phishing attacks, malware, or viruses was released to the Internet every 3.5 seconds. As unbelievable as that sounds this year the threat level has increased to three new threats being introduced every second! In addition, Spam comprises almost 80% of all email traffic sent over the Internet.

Email remains the number one method for introducing viruses and other malicious code to your computer, your network and it's devices. Without appropriate protection you rely soley on yourself and your employees not to open suspicious emails or click on malicious hyperlinks. This simply is not good enough. Our Security Manager Service delivers enterprise quality layers of defense against this growing threat and costs as little as one penny a day per PC!

READ MORE about our Security Manager Service providing desktop-level detection and handling of threats based on industry-leading security technology.

 

icon backup  Backup Management and Data Recovery 

backup3AVC's Backup Manager is a suite of data management applications that make it easier and more affordable to protect and restore your data and we manage and verify your backup for you every day! Backup Manager is a disk-based recovery solution that simplifies and speeds up the recovery of your data when you need it. Back up physical and virtual servers as well as laptops and desktop workstations. Offsite or "Cloud" backup services are also available.

READ MORE about our Backup Managment Recovery Services.

 

icon mobiletechnician  Mobile Device Management for your Smart Phones, Tablets and I-Pads

MDMsmallLose your smart phone? Someone stole your I-Pad? We can take action when a mobile device is lost or stolen, especially when confidential information and data is stored on it. We can help find out your mobile device’s location, send it a message, lock the screen, selectively wipe sensitive data or completely wipe the entire phone! AVC Technical Services can also ensure that your mobile devices are secure, appropriately configured and optimized. We can remotely trouble shoot problems, set-up or re-configure your email anywhere or monitor them for potential problems.

READ MORE about our Mobile Device Managment Services.

 

icon patchmanagement  Computer Software Patch Management keeps you up to date

Patch Management provides you with the peace and mind of knowing that your primary computer software (Windows, JAVA, Adobe Etc...) is alway's up to date without lifting a finger. We do it all for you! Ask your AVC Technician about this service or contact us for more details.

 

icon inventory  Computer Inventory Management 

We store your computer, server or device information for everything on your network so we can expeditie repairs and replacement of all of your hardware. For most devices this also includes Warranty Information, License Keys, Installed Applications and Hardware. We can provode inventory reports for every device! Ask your AVC Technician about this service or contact us for more details.

AVC TECHNICAL SERVICES TERMS OF SERVICE

Published in AVCTech
Sunday, 21 July 2013 14:39

Remote PC & Network Monitoring

Affordable Remote Computer Repair & Proactive Monitoring

Remote-support

Support for home and business users

Online remote supprt is the practice of having your computer worked on by a technician over the internet. The technician can view your screen and move the mouse and keyboard safely from a remote location as easily as if he or she was there. Online computer support is FAST! It's more  convenient too! Receive help quicker without having to bring your computer to our shop or wait for a tech to arrive to you. Best of all it's more affordable. Our costs are much lower than sending a tech to you…. this lets us charge you much less for the same high quality service as you would receive from an onsite technician.

This service is safe and secure. When you connect to one of our technicians, the connection is the same high level of security used when transmitting sensitive information online like when using online banking or purchasing from reputable retailer. Also, you are in complete control of the remote session and can take control of the mouse anytime or you can end the session immediately.

There are times when an online remote session will not be adequate to remedy a particular problem. In those cases you can bring your PC to our shop or we will schedule an onsite technician to be physically sent to your location.

We will always work with you to make sure you’re satisfied with our work. Please understand the volatile nature of computers, and that some problems can be recurring but not necessarily due to poor service. For example some computers are reinfected with the same virus or spyware after a user repeats the same actions that got the system infected in the first place. We will work with you to complete the job to your satisfaction. 

remote-monitoringRemote PC Managment and Monitoring for home and business

What distinguishes AVC Technical Services from our competitors is our 24/7 Remote Management and Monitoring service that will monitor things like systems resources on your servers and computers in order to diagnose and resolve issues before they arise. Our system will alert our staff when a condition on your computer or computer network is triggered.. for example when you have reached 90% usage of your hard drive storage, a file backup fails or system memory is full. It will also alert us proactively about conditions that may indicate a problem or issue that could lead to a problem in the future. We can configure our monitors on a number of diffrent criteria and peripherals like printers, backup hard drives, tablets, websites, email service, etc. . .

When an alert is triggered we are immeadiately notified and our technical staff works to proactively resolve the issue, many times before it causes down time or malfunction.

Our extensive system also allows us remote access to your systems with your approval so that we can respond quickly without you having to wait for a technician to arrive on-site. Remote access also allows us access your systems after business hours so that our maintenance crew can run administrative and preventive maintenance task during off peak hours to allow you to operate uninterrupted more of the time.

We integrate our Remote Monitoring and Management Services into our other managed service offerings providing an integrated solution or if you prefer, as a stand alone service.

This service helps businesses of all sizes to REDUCE IT operating costs, identify and resolve network issues before they occur; decrease downtime and increase user productivity; Better manage computer assets; mprove the reliability and security of your network.

Our Remote Management and Monitoring Service is affordable for every business or residental computer user, costing only pennies per day for a PC! 

Contact us today for more information about this service!

Published in AVCTech
Sunday, 21 July 2013 14:25

Computer Repair & Support

On Site Computer Repair & Services

computer-repair-nowOn-site computer services are available to business and residential customers and include any number of things, like hardware replacement or repair, hardware upgrades and Internet or networking issues, virus and malware removal and much more.

Some of our customers use our on-site computer service to supplement their own staff or even other support arrangments that do not fully cover their computer systems, servers, network or other portions of their IT needs. For many other businesses without any on site support staff or service agreement they need on-site service for computers or other hardware, servers and firewalls in their offices or just a simple one time computer repair at home.

We make “house calls”!
We can dispatch a technician to your home or workplace many times within a matter of hours. Our experienced technicians provide assistance in a wide variety of categories. We can help you get your computer or network up and running immediately! Below are a few of the services we provide:

Home and Business Computer Repair and Services

Whether your computer is running slowly or recently crashed, we can help you get back on track. However, we also set up programs like email, configure hardware such as cameras, scanners, printers, and even iPods. We service all computer desktop and laptop brands, for both the PC and MAC operating systems.

Did you know that viruses and spyware can wreak havoc on your hard drive, take over your computer and even make you prone to fraudulent activity on your bank account? Our crews cannot only remove any threats from your system, but will also install the proper software to prevent another attack from happening in the future.

While a wireless network helps keep your home or office connected, an unsecure one can leave you prone to security problems. We will not only help you configure your wireless router and adapter, but we will also secure your network, and show you how to use the new network and prevent any vulnerabilities.

Your computer is likely filled with important documents, emails, picture and other files that help keep your houshold or company running. But what would happen if all of that data disappeared? AVC Technical Services can not only help you recover your lost files, but also keep that from happening again with in-expensive backup options you can't afford not to have.

Business Specific Computer Repair and Services

In this, the digital age, everything moves at breakneck speed. For a company, time is money, so a network or server outage could result in lost business. AVC Technical Services can help you get back on track fast with our reliable and highly experienced business computer support staff. With a quick email or phone call, we schedule one of our technicians to your business usually in just a few hours. We can troubleshoot and repair your computer issues, and take preventative measures to monitor your hardware and block out any unwanted problems, including spyware and viruses. We can also help setup your email and computer hardware.

Let us help guide you with any questions about your network’s servers, including what you may need to purchase, and how to make sure it is not only properly installed but also safe. Employing even one full time IT staff member can be very expensive and not as efficient as using our Managed IT SolutionsWe can offer a complete IT department for a fraction of the cost of a single employee.

Your company’s data is critical and in many cases confidential. We offer extensive backup solutions to help keep any important data secure, where we design a complete backup system to ensure the safety of any information.

We offer many other services specifically for businesses so contact us today for more information! 

Published in AVCTech
Sunday, 05 May 2013 10:27

Listen Live Online!

Our streams on our website will play on most any device. You can also choose from various types of streams if needed once you start a stream. Click the stations link to listen in a pop-up window so you can keep surfing the web!. You can also listen to our stations byvisiting Tune-In Radio online or download the Tune-In Radio APP from I-Tunes or the Google Play Store.  Problems? Email the webmaster at This email address is being protected from spambots. You need JavaScript enabled to view it.  

WWKC "Kick'n Country" KC105

WCMJ 96FM "Today's Best Mix"

 WILE 97.7FM "Americas BEST Music"

WBIK Classic Rock 92.1

 WBNV 93.5 "More Music, Better Variety"

 ESPN Cambridge - All Sports Radio

 

 

Published in AVC Communications
Sunday, 21 April 2013 05:21

Daily Obituaries by Email

Now you can have AVC Local News daily obituaries list delivered directly to your email box or web enabled cell phone.

Here's how: Simply complete this short form to subscribe to, or unsubscribe from, the AVC News Obituaries Email Notification Service.

Remember to put the email address This email address is being protected from spambots. You need JavaScript enabled to view it.  in your safe senders list or in your email address book if you have a spam filter on your email box.

Published in News

The 2013 season is here!

Each evening from 5:30pm until 9pm with SPECIAL SHOW HOURS SELECTED DATES when the show will continue until 11pm.

SPECIAL SHOW HOURS DATES: Thanksgiving Day, 11/29, 11/30 (after Chrismas Parade), 12/13, 12/20, Christmas Eve (until 11:30pm), Christmas Day, 12/26, New Years Eve and New Years day.


 

Meet Elwood the Elf!

The show is hosted by Elwood the Christmas Elf! Visit him on Facebook to leave him messages and questions, upload your lightshow pictures and videos, watch videos of and about the show and more! Visit Facebook/ElfElwood!

WE NEED YOUR HELP! 100% of all Donations go directly to the Courthouse Light Fund!

 
Make a $15 DONATION to help support the show and receive a DVD of the Courthouse Lights & Music Show!

CLICK HERE TO ORDER THE DVD!

 

(All Major Credit Cards, Checks, Money Orders and PayPal accepted)

 

 
BUY A TOTE BAG!
Tote bags with a picture of the beautiful Guernsey County Courthouse light show will be on sale at the Dickens Welcome Center this holiday season. Bags are available in Black, Burgundy and Green. Cost is $5.00 with a portion of the proceeds to benefit the Courthouse Lighting Fund for enhancements and maintenance of the amazing music and light show.  
 
MAKE A TAX-FREE DONATION IN THE AMOUNT OF YOUR CHOOSING...
If you would like to make a tax-free donation using your major credit card or PayPal account you can do do by clicking the donate button to the right. You can donate any amount you would like. All proceeds go towards maintaining and growing the show. THANK YOU for your support!

Kids Show

Carol of the Bells

 ABOUT THE LIGHT SHOW

When the switch is thrown on this year’s Guernsey County Courthouse holiday lights and music show, onlookers again will witness seasonal illumination amplified to a new scale never before seen in the local area.

The historic centerpiece of Downtown Cambridge comes alive with literally tens of thousands of colorful lights, synchronized to both traditional and contemporary holiday musical favorites.

The Courthouse lends its magnificent 1881 design to a intricately-choreographed 21st Century eye fest consisting of more than 44,000 lights, 15,000 of which will outline the structure’s unique architectural details. Sixty animated displays and a 23 Foot Mega-Christmas Tree with 2,600 plus lights and a pine Christmas tree with a 3-D star complete the holiday spectacle.

The Guernsey County Commissioners, the Cambridge/Guernsey County Visitors and Convention Bureau, the Cambridge Main Street Program, the Dickens Victorian Village and AVC Communications have expressed their pride in this extraordinary enhancement of what has become a local tradition. 

More Music Every Hour for this Christmas Season!
AVC designed the display, creating four different shows that will play throughout the holiday season. Each presentation makes use of more than 468 electrical circuits, each computer controlled in one-fourth-of-a-second increments and painstakingly synchronized to a holiday soundtrack. This year we introduce a new "host" for the show and as always features contemporary and traditional music, including kids favorites and  spectacular display's on the front of the courthouse, the lawn and on US Bank across the street..
 
Each hour features a wide variety of music. The show features children's Christmas favorites, one song actually sung by Cambridge area 5th graders! A show featuring contemporary Christmas favorites, a traditional/contemporary Christmas music show featuring the well known local saxophonist Gordon Hough is followed by the ever popular modern Christmas music show. This show is considered the crowd favorite. All shows include a 23 Foot Mega-Christmas Tree with 2,600 plus lights and updated presentations from years past for 2012. Each hour will have 56 minutes of music & lights!  

Nearly a thousand man hours were needed to originally design the first display; install the lights and electrical systems; and coordinate the lights to the music in 2007.

Cambridge and Guernsey County invite you to come and enjoy the Dickens Victorian Village and the charm of this 19th century landmark, complimented by this dramatic display of state-of-the-art lighting technology.

The Guernsey County Courthouse Holiday Light Show is a gift to the community from local resident, Grant Hafley, and is a joint effort of AVC Communications, the Guernsey County Commissioners, the Cambridge/Guernsey County Visitors and Convention Bureau, the Cambridge Main Street Program and the Dickens Victorian Village.

For more information, video clips of the show or interview availabilities please contact:
Cambridge/Guernsey County Visitors & Convention Bureau
627 Wheeling Avenue, Suite 200
Cambridge, OH 43725
Phone 740-432-2022 or 1-800-933-5480
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Web: http://www.visitguernseycounty.com

AVC - The Making The Courthouse Holiday Light Show Video  by Ryan Pavlov

For three months in 2011, Ryan Pavlov documented AVC Communications, of Cambridge, Ohio, as they prepared and installed the Guernsey County Holiday Light Show. Please take a moment to view the film and see all the time and effort put into the only government building with a music and light show in the United States.

 

 

 


Click here for High Definition Version


Click here for High Definition Version

 

Published in Community Information
Friday, 12 April 2013 10:07

Website Disclaimer & Privacy Policy

Disclaimer & Privacy Policy

TERMS UNDER WHICH THIS WEBSITE SERVICE IS PROVIDED

RESTRICTIONS ON USE

This site is owned and operated by AVC Communications and contains material which is derived in whole or in part from material supplied by other sources, and is protected by copyright and trademark laws. You may not modify, copy, reproduce, republish, upload, post, transmit or distribute in any way any material from this site including code and software ("Material"). You may download Material from this site for your personal, non-commercial use only, provided you keep intact all copyright and other proprietary notices.

LICENSE TO AVC
By posting messages, uploading files, inputting data, or engaging in any other form of communication (a "Communication") through this service, you are granting AVC a royalty free, perpetual, non-exclusive, unrestricted, worldwide license to:

1. Use, copy, sublicense, adapt, transmit, publicly perform or display any such Communication; and

2. Sublicense to third parties the unrestricted right to exercise any of the foregoing rights granted with respect to the Communication.

The foregoing grants shall include the right to exploit any proprietary rights in such Communication, including but not limited to rights under copyright, trademark, service mark, or patent laws under any relevant jurisdiction.

DISCLAIMER

AVC HAS PROVIDED LINKS AND POINTERS TO INTERNET SITES MAINTAINED BY THIRD PARTIES ("THIRD PARTY SITES") AND MAY FROM TIME TO TIME PROVIDE THIRD PARTY MATERIALS ON THIS SITE. AVC DOES NOT CONTROL IN ANY RESPECT ANY INFORMATION, PRODUCTS OR SERVICES ON THESE THIRD PARTY SITES. THE MATERIALS IN THIS SITE AND THE THIRD PARTY SITES ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, AVC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. AVC DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE MATERIALS AND PRODUCTS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE, INCLUDING BULLETIN BOARDS, OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. AVC DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE MATERIALS IN THIS SITE OR IN THIRD PARTY SITES IN TERMS OF THEIR CORRECTNESS, ACCURACY, TIMELINESS, RELIABILITY OR OTHERWISE. YOU ASSUME THE ENTIRE COST OF ALL NECESSARY MAINTENANCE, REPAIR OR CORRECTION.

BULLETIN BOARDS, BLOGS, CHAT ROOMS AND COMMENTS

This service includes bulletin boards and chat rooms ("Bulletin Boards") comments and other features which allow feed-back to AVC and real-time interaction between users. AVC does not completely control the messages, information or files delivered to Bulletin Boards. It is a condition of your use of the Bulletin Boards and this Web site that you do not:

--restrict or inhibit any other user from using and enjoying the Bulletin Boards;
--post or transmit any unlawful, threatening, abusive, libelous, defamatory, obscene , vulgar, pornographic, profane or indecent
information of any kind, including without limitation any transmissions constituting or encouraging conduct that would constitute
a criminal offense, give rise to civil liability or otherwise violate any local, state, national or international law;
--post or transmit any information, software or other material which violates or infringes in the rights of others, including
material which is an invasion of privacy or publicity rights or which is protected by copyright, trademark or other proprietary
right, or derivative works with respect thereto, without first obtaining permission from the owner or right holder.
--post or transmit any information, software or other material which contains a virus or other harmful component;
--post, or transmit or in any way exploit any information, software or other material for commercial purposes or which contains
advertising.

You understand that AVC has no obligation to monitor the Bulletin Boards.
However, AVC reserves the right at all times to disclose any information as necessary to satisfy any law, regulation or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, that in AVC's sole discretion are objectionable or in violation of these Terms and Conditions.

LIMITATION OF LIABILITY

Under no circumstances, including, but not limited to, negligence, shall AVC be liable for any direct, indirect, incidental, special or consequential damages that result from the use of, or the inability to use AVC materials. You specifically acknowledge and agree that AVC is not liable for any defamatory, offensive or illegal conduct of any user. If you are dissatisfied with any AVC material, or with any of AVC's terms and conditions, your sole and exclusive remedy is to discontinue using AVC's website.
 
PRIVACY POLICY
 
This privacy policy sets out how AVC Communications and YourRadioPlace.com uses and protects any information that you giveAVC Communications and YourRadioPlace.com when you use this website.

AVC Communications and YourRadioPlace.com is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

AVC Communications and YourRadioPlace.com may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1/1/2008.

What we collect

We may collect the following information:
name and job title
contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:
whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to AVC Communications, 4988 Skyline Drive, Cambridge Ohio 43725.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above addresses. We will promptly correct any information found to be incorrect.


TERMINATION

This agreement is effective until terminated by AVC, at any time without notice. In the event of termination, you are no longer authorized to access the Bulletin Boards and the restrictions imposed on you with respect to material downloaded from the Bulletin Boards, the disclaimers and limitations of liabilities set forth in this agreement, shall survive.
 

Published in AVC Communications
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