Affordable Remote Computer Repair & Proactive Monitoring
Support for home and business users
Online remote supprt is the practice of having your computer worked on by a technician over the internet. The technician can view your screen and move the mouse and keyboard safely from a remote location as easily as if he or she was there. Online computer support is FAST! It's more convenient too! Receive help quicker without having to bring your computer to our shop or wait for a tech to arrive to you. Best of all it's more affordable. Our costs are much lower than sending a tech to you‚Ä¶. this lets us charge you much less for the same high quality service as you would receive from an onsite technician.
This service is safe and secure. When you connect to one of our technicians, the connection is the same high level of security used when transmitting sensitive information online like when using online banking or purchasing from reputable retailer. Also, you are in complete control of the remote session and can take control of the mouse anytime or you can end the session immediately.
There are times when an online remote session will not be adequate to remedy a particular problem. In those cases you can bring your PC to our shop or we will schedule an onsite technician to be physically sent to your location.
We will always work with you to make sure you‚Äôre satisfied with our work. Please understand the volatile nature of computers, and that some problems can be recurring but not necessarily due to poor service. For example some computers are reinfected with the same virus or spyware after a user repeats the same actions that got the system infected in the first place. We will work with you to complete the job to your satisfaction.
Remote PC Managment and Monitoring for home and business
What distinguishes AVC Technical Services from our competitors is our 24/7 Remote Management and Monitoring service that will monitor things like systems resources on your servers and computers in order to diagnose and resolve issues before they arise. Our system will alert our staff when a condition on your computer or computer network is triggered.. for example when you have reached 90% usage of your hard drive storage, a file backup fails or system memory is full. It will also alert us proactively about conditions that may indicate a problem or issue that could lead to a problem in the future. We can configure our monitors on a number of diffrent criteria and peripherals like printers, backup hard drives, tablets, websites, email service, etc. . .
When an alert is triggered we are immeadiately notified and our technical staff works to proactively resolve the issue, many times before it causes down time or malfunction.
Our extensive system also allows us remote access to your systems with your approval so that we can respond quickly without you having to wait for a technician to arrive on-site. Remote access also allows us access your systems after business hours so that our maintenance crew can run administrative and preventive maintenance task during off peak hours to allow you to operate uninterrupted more of the time.
We integrate our Remote Monitoring and Management Services into our other managed service offerings providing an integrated solution or if you prefer, as a stand alone service.
This service helps businesses of all sizes to REDUCE IT operating costs, identify and resolve network issues before they occur; decrease downtime and increase user productivity; Better manage computer assets; mprove the reliability and security of your network.
Our Remote Management and Monitoring Service is affordable for every business or residental computer user, costing only pennies per day for a PC!